Rick Parker

To Whom it May Concern,

On February 1, 2016 I received a call at 9:05am from Kevin Moore who is with Medicare Insurance Consultants. Kevin was very good at what he does. I listened carefully to what he had to say which was straight forward and understandable. After talking to me for almost 45 minutes and answering not only his questions to me but my questions also, I told Kevin that I was very pleased, not only with his presentation but also the content of the presentation. But I told Kevin that I really needed to run everything by my nephew and my daughter. I'm sure he did not want to hear that but he remained extremely polite. After some careful review with my family on February 2nd, I decided to go with Mutual of Omaha through Kevin. I actually received a call directly from an agent for Mutual of Omaha only and I felt much more comfortable talking to Kevin. On February 3rd, I had a very busy morning and was unable to take Kevin's phone call. However, he did leave a very polite message. When I had a chance, I called Kevin on the 3rd, he asked me some additional questions and then I told him I was ready to sign up. He walked me through the entire process, even calling Mutual of . Later that same day I received an email from Mutual of Omaha which contained my temporary card. My entire working career of 35 years was essentially in customer service where I supervised over 50 people. Kevin's attitude, non-pushiness, and general demeanor not only made the process simple and understandable but he could work for me anytime. I appreciate what he did. Should you have any further questions for me, please do not hesitate to contact me via email.

Rick Parker, (Cincinnati OH)